Hi Ibrahim,
I'm also facing the same issue
"
Sometimes even after taking action on all the items in the workitem,
the workflow/workitem is not getting completed and removed from manager's inbox. " ---
My issue is, the time sheet is still available after completion of the manager approval in the portal and the workitem status is READY. Did you received the reply from SAP? suggest me any SAP Notes.
Thanks in advance.
Regards,
Murali Krishna.