Hi Val
The runtime files you downloaded are not for CR XI. And there actually are no CR XI runtime files available from SAP anymore. What you will have to do is update your CR install to CR XI R2 and use the install files for that. See this blog on how to:
Where did all the Crystal Reports XI R1 and R2 fixes go?
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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