I was able to completely uninstall Crystal Report Runtime from my workstation PC by going through Control Panel. After that I can see that the Crystal Report files were no longer in C:\Windows\assembly directory.
Then I ran Crystal Report Runtime 32-bit version 13.0.15 (CRRuntime_32bit_13_0_15.msi).
After that was installed, I tried viewing one of our reports through the copy of the web site locally running on my workstation PC. There was no misalignment issue seen in the Crystal Report Viewer.
So then I went through Control Panel on the new web server system to uninstall the Crystal Report Runtime. Once I have confirmed that the uninstall was successful, I ran Crystal Report Runtime 32-bit version 13.0.15 (CRRuntime_32bit_13_0_15.msi) on the new web server system.
After installation was complete, I viewed one of our reports through the web site running on the new web server system and the Crystal Report Viewer was NOT displayed at all. The new web server has the web site running in IIS Manager version 8. In checking the internet for the issue of Crystal Report Viewer NOT being displayed, I have found that that issue was due to the Crystal Report Runtime not supporting IIS Manager version 8.
Now I stuck between 2 issues with the Crystal Report Runtime on our new web server. Either using SP16 which causes the column misalignment issue in the Crystal Report Viewer or using an older Runtime like SP15 which causes the Crystal Report Viewer NOT to be displayed due to it not supporting IIS Manager version 8.
Please help!!!
Sincerely,
Keith Jackson