You can try deleting the Tomcat Cache:
Based on your OS you can try one of the below:
Windows
- Open the Central Configuration Manager
- Shut down Tomcat using the stop icon
- Go to C:\Program Files (x86)\SAP BusinessObjects\Tomcat6\work\Catalina and rename the localhost directory to localhost_old
- Start Tomcat
- Launch the CMC or BI Launch Pad from your browser – this step will take a while because the localhost folder will be recreated and all content repopulated (about 1 GB)
Note: The localhost_old directory should be deleted after you are confident that the Tomcat cache files have been recreated.
Unix
- Navigate to the following folder location: Install Path/bobje
- Run the following command: ./tomcatshutdown.sh
- Navigate to the following folder location: Install Path/bobje/tomcat/work/Catalina/localhost
- Run the following command: rm -Rf *
- This will delete all the content in this folder.
- Navigate to the following folder location: Install Path/bobje directory.
- Run the following command: ./tomcatstartup.sh
- Wait a few minutes the cache will be recreated.