Hi Kenneth,
Thank you for posting your suggestion, but if you want to disable the Start Page to avoid the current issue, the suggestion will be to change the flag for "Show Online Resources", to "No"
Note: This involve modifying registry key, and we recommend to backup the keys before making any changes.
To disable the Start Page in Crystal Reports:
1. Open the Microsoft Regustry Editor: regedit.exe
2. Navigate to the following folders:
For Crystal Reports 2008:
HKEY_CURRENT_USER\Software\Business Objects\Suite 12.0\Crystal Reports/StartPage
For Crystal Reports 2011 / 2013:
HKEY_CURRENT_USER\Software\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\StartPage
3. Set the sting value: "Show Online Resources" to "No"
For reference, see the SAP Knowledge Base Article:
1370033 - Turn Off Online Resource Information on Start Page of Crystal Reports 2008
Finally, we hope the Start Page issue will be resolve soon, but unfortunately as of writing this, the issue is still occurring, and it is still under investigation at SAP.
Patrick