Hi Priyanka,
Is the hyperlink that you are sending a survey? You need to check in Interaction History assignment Block of the respective Contact if thats the case.
Please have a look in CRMD_IM_HEAD or CRMD_IM_ITEM table as well.
Regards.
Devashish
Hi Priyanka,
Is the hyperlink that you are sending a survey? You need to check in Interaction History assignment Block of the respective Contact if thats the case.
Please have a look in CRMD_IM_HEAD or CRMD_IM_ITEM table as well.
Regards.
Devashish